Jumeirah Dar Al Masyaf

Villa 19-01 was great however they class it as a ‘deluxe lagoon view’ however you can’t see the water. It was a 5-8min drive in a buggy / on an abra. The butlers were fantastic and the sundowners were a real treat after a day around the pool. Abras and buggies were fun and you only waited max 10mins for one at any time of the day.

The Butler Adrees from villa 26 made our Holiday. The food is amazing as always. Staff couldn't do more for you. The resort is so clean and almost have too many staff that are all so helpful.

Exceptional Stay at Jumeirah Dar Al Masyaf - A Hidden Gem of Dubai Our recent stay at Jumeirah Dar Al Masyaf was nothing short of extraordinary. Nestled between a private beach and lush gardens, this resort offers an unparalleled experience of seclusion and tranquility. The charm of Old Dubai, combined with rich Arabian traditions, is beautifully reflected in the design and ambiance of the exclusive summerhouses, making it a true celebration of Emirati heritage. From the moment we arrived, we were treated to exceptional service that exceeded all expectations. The front office staff were incredibly welcoming and attentive, ensuring a seamless check-in process. They were very helpful and attentive with anything we asked for. A special mention must go to Buddhika, our housekeeper, whose dedication and meticulous attention to detail made our stay even more memorable. Also the warm hospitality and commitment to excellence by our butler Laura truly set the standard for luxury service. One of the highlights of our stay was the serene experience of gliding aboard a traditional abra boat through the peaceful waterways. This unique aspect of the resort adds a timeless elegance and a sense of romanticism that is perfect for couples. Additionally, the villas offer complete privacy, making them ideal for family gatherings and reunions with loved ones. The facilities and amenities at Jumeirah Dar Al Masyaf are top-notch, providing everything one could desire for a perfect getaway. The private beach, beautiful gardens, and luxurious accommodations all contribute to an atmosphere of relaxation and indulgence. We highly recommend this hidden gem for anyone looking to experience the true essence of Dubai in a luxurious and intimate setting.

The customer experience was truly exceptional, in terms of the quality of the service, the quality of the facilities (the J Club and the swimming pools spring to mind), the diversity, accessibility and quality of the restaurants (special mention for La Promenade and Cala Vista), the cleanliness of the site, the rooms and bathrooms, and the little things that make all the difference (sun cream on the beach, cleaning of glasses, distribution of vitamin boosters in the gym, etc.) and of course the smiles, availability and professionalism of the staff (special mention to Abhi for house-keeping in room 611 and to Faith, our Butler...).

As always - the service, location and all the facilities are at the highest possible level. I believe Jumeirah Dar Al Masyaf is the best hotel in Dubai. I would like to especially note the fantastic level of service and guest experience of mr Hammad who works in an evening/night shift at the buggy station of the main building / palace. He is super polite, can support a positive discussion. Hammad is a natural-born person for customer interactions.