Jumeirah Dar Al Masyaf Dubai

We were staying at this hotel many times and therefore, we knew what what we would experience which was great. Most of the staff are very helpful and welcoming and especially the managers. The rooms are great and the resort, beach and Talisa Spa are wonderful.

Villa 19-01 was great however they class it as a ‘deluxe lagoon view’ however you can’t see the water. It was a 5-8min drive in a buggy / on an abra. The butlers were fantastic and the sundowners were a real treat after a day around the pool. Abras and buggies were fun and you only waited max 10mins for one at any time of the day.

This was our third stay at this truly outstanding hotel, and once again, it exceeded all expectations. From the moment we arrived to the moment we left, we loved every single minute. The level of customer service is simply exceptional – every member of staff goes above and beyond to make your stay unforgettable. A very special mention goes to Jasim, who looked after us so well by the pool every day – always attentive, kind, and thoughtful. Simo, our waiter at Al Nafoorah, was wonderful, providing warm and professional service that made our dining experience even more memorable. And Elif at The French Promenade was an absolute delight – friendly, attentive, and a real credit to the team. The food across the resort is another standout feature – absolutely faultless. We enjoyed exceptional meals at Pierchic, The French Promenade, Al Nafoorah, and The Hide – each one was a real treat. The little Abra boats are still a favourite part of the experience – there’s something so magical about gliding through the water to reach your destination in the resort. A huge thank you as well to the butler service, both in the villas and through the e-butler app – so efficient and always one step ahead. I really can’t stress enough how amazing this hotel is. After three stays, it just keeps getting better, and I’m looking forward to returning with my daughter in August as a birthday treat!

Beautiful and well maintained We also had a problem and needed a Doctor, they sent the Dr. Very fast and checked to see if we need anything and if everything was good.

It was an exceptionally perfect experience to stay here. Butler service was more than helpful! Hotel area is huge, so all the compliments ( snack, cocktails, wine) served right in villa was a bless of god in this hot season. Buggy service was fast and friendly and arba service was a real fun and amused us many times. Breakfast in main restaurant was delicious and quite diverse. Comparing with others in Dubai - better than One and Only, than burj al arab, Marsa al arab or Jumeirah beach